We offer complimentary shipping via FedEx or UPS on all orders within the United States.

Customers are responsible for all shipping costs pertaining to returns and exchanges.

We offer flat rate international shipping via Fed Ex or UPS .

For orders under $250 the rate is $35.00

For orders over $250 the rate is $65.00

Customers are responsible for all duties, taxes, or any other fees incurred when shipment arrives.

Customers are responsible for all shipping costs pertaining to returns and exchanges.

Expedited Shipping Request:

• Additional fees will apply for expedited shipping.

• For inquiries, contact Bela Monde at customerservice@belamonde.com.

Bela Monde's Return Policy:

• Full refunds/exchanges or credit available for returns within 14 days of purchase.

• Conditions: Merchandise must be unworn, undamaged, and in sellable condition with original tags and packaging.

• Exclusions: Altered and special order items are not eligible for returns.

Gift returns after 14 days may be returned in exchange for another item or a gift certificate in the amount of the gift item’s original purchase price. Gift certificates are non-refundable.

Bela Monde is not responsible for shipping fees for returned items.

Bela Monde's Return Instructions:

• Initiate returns within 14 days of purchase.

• Email customerservice@belamonde.com with your order number in the subject line.

• Specify the items you wish to return.

• Await our reply and ship the returns within 5 days of receiving it.

• Include in the return package: your full name, address, phone number, and email.

• Bela Monde reserves the right to decline returns not meeting policy requirements.

• Ship returns to:
  Bela Monde
  12 Bassett Street
  Providence, Rhode Island 02903

Upon receipt of returned merchandise, refunds are processed within 5-7 business days and are issued to the original form of payment method.

You will be notified via email that your return has been approved.

Delays in refund processing time by the payment platform used to purchase your item is beyond our control.

We take your questions and concerns about an exchange or return, very seriously.

Please contact us via email at:customerservice@belamonde.com

We will respond as quickly as possible.

Monday through Friday

9AM - 5PM EST.